Privacy Policy

Effective Date / Last Updated: August 19, 2025

This Privacy Policy describes how HookedTee (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from hookedtee.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly From You

Information that you directly submit to us through our Services may include:

  • Contact details including your name, address, phone number, and email.
  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information including your username, password, security questions and other information used for account security purposes.
  • Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect About Your Usage

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain From Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services, such as Shopify.
  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
  • When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also see the section below, Third Party Websites and Links.

Third-Party Websites and Links: Our Site may contain links to third-party websites not operated by us. We are not responsible for their privacy practices and encourage you to review their policies separately.

How We Use Your Personal Information

  • Providing Products and Services: to process payments, fulfill orders, send order updates, arrange for shipping, and manage returns and exchanges.
  • Marketing and Advertising: to send promotional offers, advertising communications, and tailor product recommendations.
  • Security and Fraud Prevention: to detect, investigate, or take action against fraudulent or malicious activity.
  • Customer Support and Service Improvement: to respond to inquiries, improve our Site, and enhance the user experience.
  • Legal Compliance: to meet legal obligations such as tax reporting, dispute resolution, and record-keeping.

Cookies

Like many websites, we use Cookies on our Site. For details on Shopify-related cookies, see Shopify Cookies Policy.

We use Cookies to:

  • Power and improve our Site and Services.
  • Remember your preferences.
  • Run analytics and better understand user interaction.
  • Show you relevant advertisements.

Most browsers accept cookies by default, but you may disable them in your settings. Blocking cookies may impact your experience.

We also recognize the Global Privacy Control (GPC) signal, which allows you to opt out of certain uses or disclosures of your information. Other “Do Not Track” signals are not currently recognized.

How We Disclose Personal Information

We may disclose your personal information in the following circumstances:

  • With vendors and third parties who perform services on our behalf (payment processors, shipping carriers, IT support, analytics).
  • With marketing and business partners (to provide advertising and promotional services).
  • With affiliates within our corporate group.
  • In connection with business transactions (merger, acquisition, bankruptcy).
  • To comply with legal obligations or enforce our Terms of Service.

In the past 12 months, we may have disclosed the following categories of information:

  • Identifiers (name, contact details, order/account info).
  • Commercial information (purchase records, customer support).
  • Internet activity (Usage Data).
  • Geolocation (via IP address).

We do not and will never sell your personal information to third parties.

Children’s Data

Our Services are not intended for children under 13 years old (or 16 in the EU/EEA). We do not knowingly collect information from children. If you believe your child has provided data, please contact us to request deletion.

Security And Retention Of Your Information

We use reasonable technical and organizational measures to protect your information. However, no system is 100% secure.

We retain your personal information only as long as necessary:

  • Order and payment records: up to 7 years for tax and accounting purposes.
  • Account information: until you request deletion.
  • Marketing preferences: until you unsubscribe.

Your Rights

Depending on your location, you may have the right to:

  • Access or request a copy of the data we hold.
  • Correct or delete your personal information.
  • Opt out of targeted advertising.
  • Restrict or withdraw consent.
  • Data portability (receive your data in transferable format).
  • File a complaint with your data protection authority.

We will not discriminate against you for exercising these rights. To make a request, we may need to verify your identity.

International Users

Please note that we may transfer, store and process your personal information outside the country you live in. Your personal information is also processed by staff and third party service providers and partners in these countries.

If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Contact

If you have any questions about this Privacy Policy or our practices, you can reach us at:

Email: contact@hookedtee.com.

Address: 1919 Piedmont Rd NE b, Atlanta, GA 30324, United States.

Phone: +1 (404) 445-0075.

Support Hours: 8:00 - 18:00 (EST), Mon-Fri.

For the purpose of applicable data protection laws, HookedTee is the data controller of your personal information.